FAQ – Häufig gestellte Fragen
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What is included in the package?
The following services are included: 7 nights in a 4*hotel, free food, free drinks from 10-1am, access to the beach, pool area, concerts, after-show with the artists. A transfer from and to the airport can be booked additionally.
We are also offering packages that include flights from several German, Austrian or Swiss airports. This is, however, only possible via the German booking page. -
Will there be day tickets?
Due to the all-inclusive package, there will be no day tickets.
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How old has my child to be?
Children of all ages are welcome.
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Are the packages purchasable without flights?
Via the English booking page, you can only book your travel without a flight. For packages including flight please check the German booking page as we only offer flights from Germany, Austria and Switzerland.
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How to pay? Will there be a deposit?
As a payment method, payment by bank transfer is generally offered. After the booking you have to pay 25% deposit, the balance is due 30 days before the trip starts.
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Which room categories are there and how much do they cost?
The room categories are (Early Bird Price):
Single room (1.749,00 € p. p.)
Double room (1.349,00 € p. p.)
apartment for 3 persons (1.289,00 € p. p.), apartment for 4 persons (1.249,00 € p. p.) -
Where can I get a accreditation as a press representative?
As a press representative you can contact press@full-metal-holiday.com .
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Which airports are offered in the packages?
In general, the option to book with a flight is unfortunately not available for our international customers. If you are, however, interested to start your travel from Germany, Austria or Switzerland, please check the German booking page. In this case, the following airports can be offered:
Hamburg, Hanover, Bremen, Berlin Brandenburg, Leipzig, Düsseldorf, Dortmund, Frankfurt (Main), Stuttgart, Munich, Nuremberg, Karlsruhe, Saarbrucken, Muenster/Osnabruck, Zurich, Salzburg, Vienna -
How many concerts will there be and when will they take place?
There will be about 25-30 concerts on Stage (Pool-Stage, Beach-Stage). You can find the time of each concert in the Running Order as soon as it’s available.
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How can I pay for drinks after 1am?
Drinks consumed after 1am have to be paid directly to the bar staff.
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Can I book excursions?
Excursions can be booked on site.
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Is it possible to book additional persons?
If a friend decides to come with you at short notice, Willst-Du-weg (info@willstduweg.de) is happy to help you with the booking.
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DO CHILDREN HAVE TO PAY THE FULL PRICE?
Children under 2 years can travel free of charge, children from 2 years up to 6 years pay 449 €, children from 7 years up to 15 years pay 549 €. Prices apply only if 2 persons pay the full price.
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How much time does the hotel transfer take?
Depending on the traffic, the transfer from the airport will take 1 - 1,5 hours.
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How are the hotel rooms equipped?
All rooms have free WIFI access, bathroom with shower, minibar, air conditioning, microwave, telephone, hairdryer and a chargeable safe.
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HOW DO I GET TO THE HOTEL AND BACK? / Transfer registration?
You can book a transfer from the airport to the hotel and back or take rental car if you like. Willst-Du-weg (info@willstduweg.de) is happy to help you with the booking. In case of a package with flight, the transfer is included, and you will get the information with your travel documents. Please note that you have to check the German booking page if you like to book your travel including flight (from a German, Austrian or Swiss airport only). info@willstduweg.de.
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Who can I contact if I have any questions about my booking?
If you have any questions regarding booking etc., please contact Willst-Du-weg. (info@willstduweg.de)
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When will I receive my travel documents?
You will receive your documents about 10 - 14 days before departure. Due to the high volume, there may be delays in individual cases.
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Where and when can I eat?
You can eat every meal in the main restaurant, breakfast and dinner in the theme restaurant, lunch in the pizzeria and snacks at the food trucks. The opening hours will be provided on-site.
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Is it possible to expand the stay?
Willst-Du-weg (info@willstduweg.de) is happy to help you extend your holiday, in advance of the event in the same hotel and after the event in another one.
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Are there any discounts for severely disabled persons/ accompanying persons?
Since it is a all-inclusive tour, no reduction can be granted.
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Are there barrier-free rooms?
Yes, there are only a few rooms. Please indicate during the booking if you need one.